Bicadvisory

Bicadvisory

Why Do You Do What You Do? – The Heart of Internal Control (Part 2)

Policy and Procedure Makeover This is a continuation of the article Why Do You Do What You Do? The Heart of Internal Control. I believe that the key to effectively managing what I call the “Known Known” risks (risks that we already know the cause and effect and the required controls [domain of best practice]) depends …

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Ethical Dilemmas and Bureaucratic Corruption: Choosing Between Delay and Bribery in Nigeria

Imagine driving to work on a busy Monday morning hoping to beat the early morning Lagos traffic to attend your usual 7.00 a.m. meeting. Your phone rings and you see it is a call from your boss, on picking up the call ,you are stopped by a traffic officer and the following discussion ensues : Traffic …

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From Rules to Values: Liberating Employees from the Broken Escalators of Excessive Regulations

I got the above title from the hilarious video above. It shows a man and a woman who both got stuck on an escalator. They were shouting for help rather than climbing a few steps to get off the escalator. The video epitomizes what happens in a number of companies today, where many employees are …

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Context is Everything

A very important part of effective decision making is understanding the context or situation of decision making . According to the English philosopher Gregory Bateson; Nothing Exists Without Context Gregory Bateson Unfortunately, a lot of decisions are made in companies today without taking cognizance of the underlying contexts and this has resulted in poor decisions; …

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How to Improve Compliance with Hugs, Nudges, Smacks and Shoves

One of the biggest frustrations of compliance professionals is how to get people to do the right thing. Doing the right thing entails ensuring employees follow company policies and procedures. To achieve this , a “Tell and Sell” approach is usually adopted by communicating policy requirements to employees hoping that having the knowledge will influence …

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Behavioural Compliance

Do the posters, emails, newsletters, vignettes and training really change employee behaviour? Why do people still do seemingly stupid things despite all the awareness campaigns and 100% on-time completion of compliance training? How can we make people just do the right things? I believe these are some of the questions that often keep compliance professionals …

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